Insights

Real-world insights on AI adoption, digital transformation, and the messy reality of leading change in enterprise organizations.

How many £2M ideas are waiting for your permission?
July 31, 2025 2 min read

“Do something AI” pressure is real, and every exec I talk to feels it.

Before you ship the AI chatbot, just ask: Who's this really helping?
July 17, 2025 4 min read

AI in CX is having its “everything is a platform” moment.

If you're locked out of your account at 2am, does a chatbot really cut it?
July 9, 2025 2 min read

Thinking of automating customer support?

AI threats scale 43.4% faster each month. What's your plan for next week?
July 1, 2025 2 min read

When threats scale 30x faster than revenue, is “compliance” enough?

2020. Scaling Algorithms. 2025. Scaling Reactors
June 26, 2025 3 min read

Software once disrupted the world; now energy disrupts software.