Workshops

Practical AI adoption strategies designed for executives who want results, not theory.

Empowering Employees with Internal AI Tools: Driving Organisational Impact

AI isn’t just another IT upgrade, it’s a shift in how your people solve problems.

This workshop is for leaders ready to move beyond top-down technology initiatives and build a practical, people-first approach to AI adoption. The goal? Equip employees across all levels and functions to spot bottlenecks, automate routine tasks, and share their solutions across the organisation.

Participants learn how to identify inefficiencies, build lightweight no-code AI tools, and scale what works. The result? More capability at the edge, not just the centre.

You’ll be guided by Bilal Khan, an AI strategist and practitioner who’s built systems that ship and scale across sectors, from public services to SaaS. He’s helped organisations move from isolated pilots to a culture of internal capability, where teams build, own and extend AI tools themselves. His focus: human-first, systems-led, and built to last.

The format is on-site, hands-on and highly practical. Think hackathon meets operations lab—no prior technical skills required.

Join the waitlist to future-proof your organisation by making AI a capability everyone owns.

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AI Meets CX: From Cost Centre to Competitive Edge

Customer support isn’t a cost centre anymore. When done right, it’s your fastest path to customer trust, loyalty, and a serious edge over the competition. And AI? It’s not here to replace your team; it’s here to make them legendary.

In this workshop, we’ll show founders, CX leaders, and ops decision-makers how to turn support into a strategic advantage using AI: think intelligent automation, dynamic knowledge bases, predictive insights and smart workflows.

You’ll be guided by Bilal Khan, an AI practitioner who’s built support systems across sectors, from SaaS and utilities to travel, helping teams in high-volume, high-stakes environments adopt AI without breaking trust or breaking things.

Join the waitlist for practical frameworks, real-world insights, and strategies to turn support into a core value driver; one that keeps your customers loyal and your CFO smiling.

🚀 Coming Soon

The workshop is currently in development. Join the waitlist to be notified when it's available and to help shape the content based on your specific needs.